Last Updated: 1st of June 2026

At Barelove, customer satisfaction is important to us. Due to the personal nature and hygiene requirements of cosmetic products, returns are accepted only under specific circumstances.

Eligibility for Returns

We accept returns only if:

• The product received is damaged.

• The product received is defective.

• The wrong product was delivered.

• The product is missing from the order.

Non-Returnable Items

For hygiene and safety reasons, we do not accept returns or exchanges for:

• Opened products

• Used products

• Products damaged after delivery

• Products purchased during clearance or special promotional sales

Reporting an Issue

Any issue must be reported within 48 hours of delivery.

Please email:
Hello@barelove.in

Include:

• Order number

• Photos of the product

• Photos of the shipping package

• Description of the issue

Refunds

Once approved, refunds will be processed to the original payment method within 7–10 business days.

For Cash on Delivery orders, refunds will be processed to the customer's bank account after verification.

Cancellation of Refund Requests

Barelove reserves the right to reject claims that do not meet the requirements outlined above.